Privacy Policy

Last updated: July 24th, 2025

1. Introduction

At Virtual English Academy, we value your privacy and are committed to protecting your personal information in accordance with the General Data Protection Regulation (GDPR).

2. Information We Collect

We collect the following information when you book or purchase classes:

  • Name and email address
  • Payment details (processed securely through Stripe)
  • Information necessary to manage bookings (e.g., chosen schedule)

3. How We Use Your Information

Your personal data is used exclusively to:

  • Manage reservations and process payments
  • Send class confirmations and reminders
  • Provide customer support and respond to inquiries

4. Data Protection and Sharing

  • We store your data securely and do not sell it to third parties.
  • We only share data with service providers strictly necessary for delivering our services (e.g., Stripe for payments, Setmore for scheduling).

5. User Rights

In accordance with GDPR, you have the right to:

  • Access, correct, or delete your personal data
  • Request data portability
  • Withdraw consent at any time (this may affect our ability to provide services)

You can exercise these rights by contacting contact@virtualenglishacademy.es.

6. Cookies

Our website uses cookies to enhance user experience and analyze traffic. You can manage cookie preferences in your browser settings.

7. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website, and significant changes will be communicated to users.